<p>Unfortunately, this is not possible due to online ordering platform <br>processing in real-time and as such is unable to handle updates to <br>orders that have already been placed.&nbsp;</p>


Unfortunately, this is not possible due to online ordering platform 
processing in real-time and as such is unable to handle updates to 
orders that have already been placed. 

Can I use an online voucher on an order that has already been placed?

What can I do if my online payment failed?

What must I do if I have not received a OTP (One Time Pin) from the bank when paying online?

What is the CVV number and where do I find it?

Can I get a refund for my online payment if I am not happy with my order?

Can I use a voucher on call-in and counter orders?

Can I use cash or card to settle the difference if my order amount is more than the voucher value? 

What must I do if my online voucher is not working?

How do I redeem an online ordering voucher?

Can I use the balance of my voucher on a later order?

Payments & Vouchers

How can we help you order online?