The problem may be that either the address was entered incorrectly or the store where you wish to place an order does not offer a delivery service to your specific address. Please check the error message provided:
If the error message is: “We could not find the address entered, please try again with your full street address and suburb”, the address is not formatted correctly. Please note: The correct address format is: <street number> <street> <suburb>
Please try the following:
- Open Google Maps to locate your address.
- Copy the exact format of the address as mentioned by Google Maps
If the error message is: “Sorry, we could not find any stores near your address”, it means your address was entered correctly, but unfortunately no store offers deliveries to your address.
Alternatively, you can place an order for collection at a nearby store.