<p>An error message will appear on screen explaining the reason you are <br>unable to redeem your voucher.  Should you still need assistance with <br>your voucher, please contact the voucher issuer.&nbsp;</p>


An error message will appear on screen explaining the reason you are 
unable to redeem your voucher.  Should you still need assistance with 
your voucher, please contact the voucher issuer. 

What must I do if my online voucher is not working?

What can I do if my online payment failed?

What must I do if I have not received a OTP (One Time Pin) from the bank when paying online?

What is the CVV number and where do I find it?

Can I use an online voucher on an order that has already been placed?

Can I get a refund for my online payment if I am not happy with my order?

Can I use a voucher on call-in and counter orders?

Can I use cash or card to settle the difference if my order amount is more than the voucher value? 

How do I redeem an online ordering voucher?

Can I use the balance of my voucher on a later order?

Payments & Vouchers

How can we help you order online?